Sam AlvarezHaving your AC unit break down in the middle of a summer noon in Nashville isn’t something I even wish on my enemies. It happened to me once, and I could’ve sworn it felt like being in a jacuzzi—minus the relaxing bit.
I called air conditioner repair companies left and right, and they either overcharged or didn’t return my calls. Although I eventually found one, I wasn’t satisfied with the service, so from then on, I made a point to have a reliable AC service company on speed dial—hence this review!
With the help of my team, I’ve managed to narrow down some of the most reliable AC service providers in Nashville. Keep on reading to discover why you can count on them—especially during the hottest days!
What is the average cost of air conditioner repair services in Nashville?
The average cost of air conditioner repair services in Nashville ranges from $140 to $3,000, depending on the severity of the damage and the model of the AC itself.
1. Hiller Plumbing, Heating, Cooling & Electrical
Services: Plumbing, electrical, HVAC
Location: 915 Murfreesboro Pike
Contact: +1 615-358-9132
Business hours: Open 24 hours
Hiller Plumbing was one of our top prospects because of their impressive response time for emergency services. Clients who availed of these services told us they received a technician at their house within an hour of the initial phone call, even after working hours.
Previous customers also highlighted the technicians’ professionalism, who offered to take off their shoes and left their homes spotless afterwards. Furthermore, these experts would even impart tips to the homeowners before leaving.
The technicians are highly experienced and can quickly troubleshoot and diagnose AC units. From what we’ve heard, even if they can’t find the issue, they won’t stop until they do, even if it takes hours.
We also appreciate how they can cater to different AC units, including ceiling, window, and split types.
The only downside is that their rates, especially for emergency services, are a bit pricey. They make up for this by offering flexible financing options.
My house is cool, and my wife and kids are happy
“Excellent in every way. We initially called Hiller for an AC problem and got a tech scheduled right away. Then I realised the issue was actually electrical, not the AC unit, so I called Hiller to request an electrician instead.
Rescheduling was a piece of cake. The customer service reps, available by phone or text, are polite and effective. They even called back to offer us earlier availability so we could get our AC on faster.
The electrician, Mike, arrived on time and fully prepared. He replaced a fried breaker box that was preventing our AC from getting power. The initial fix was absolutely necessary, but it didn’t solve the problem right away.
Mike kept hunting to find the problem, and he fixed it. He also reviewed our entire breaker box and explained that our outdated system poses some safety issues that we should address. We’re going to address that project next week.
The price for Mike’s service was under $400, which is totally reasonable. My house is cool, and my wife and kids are happy. We’re glad we called the Happy Face Truck.”
– Mitchmeeda, Google Review
His initiative and genuine concern showed the entire time
“We have had several problems since installing our AC unit with Hiller 4 years ago. Here is where Hiller did an outstanding job righting a wrong. I contacted Hiller in Nashville and was connected with Kirk, a manager.
He came to our house, inspected everything, and within 2 weeks, we had a new unit and ductwork. His initiative and genuine concern showed the entire time I dealt with him.
He stayed in contact, and when the job was done, he came out with a crew and personally inspected every square inch of the work they completed. I was not happy with Hiller in the beginning, but Kirk turned that all around with his level of attention and understanding.
VERY happy with what was done to get everything right!”
– A Krohn, Google Review
2. Lee Company
Services: Inspection, tune-ups, cleaning, repairs, installation
Location: 1124 Menzler Rd
Contact: +1 615-567-1000
Business hours: Open 24 hours
Lee Company is a well-known name in many Nashville households for its 80+ years of providing appliance services, including HVAC systems. We reached out to longtime clients, and they told us they keep choosing this company for its customer service.
For starters, they highlighted how Lee Company is always quick to pick up their phone, especially during emergency services. Furthermore, the technicians themselves are personable, often serving clients with the utmost warmth.
We also appreciate its online booking system. Plus, having multiple locations allows them to dispatch technicians quickly.
This service is further enhanced with their membership, where they’ll keep track of their clients’ AC units to know when to schedule maintenance and cleaning services.
From what we’ve gathered, they can also cater to different damages, from leaks to weak airflow. We also realised just how well-versed their technicians were, as our interviewees had different models and brands.
The only thing they could improve is their transparency, as they’re not upfront about what they charge for the service.
Nothing but good things to say
“Have been doing business with Lee Company for a couple of years now, and have nothing but good things to say about their service and the professionalism of their technicians. They contacted ME to set up my Spring tune-up, I didn’t have to call them!
Called before they arrived to make sure all was good to go, showed up and completed the work in a timely manner and left everything cleaned up as if they were never here in the first place!
I feel very comfortable in leaving the care and maintenance of our HVAC system in Lee Company’s hands!! Thanks again!”
– Brent Tyre, Google Review
Efficient and impeccable
“We use Lee Company for all our home repair/update needs. We’ve had Lee Company install a new HVAC system, a tankless water heater, and they recently completed painting the interior of our home.
Their work is both efficient and impeccable, and their service is top-notch. They stand behind their work, and if anything isn’t up to my standards, they work to make it right. I am very, very happy with Lee Company.”
– Jane Zacha, Google Review
3. Donelson Air Service Experts
Services: Installation, maintenance, repair, replacement
Location: 2930 Sidco Dr
Contact: +1 615-399-1800
Business hours: Open 24 hours
Donelson Air Service Experts’ success rate and reputation among previous clients were enough for us to include it on this list. It also helped that our interviewees praised their friendly, prompt customer service lines, stating how they were able to get a technician in under an hour.
Upon arrival, these technicians would usually ask for permission to bring their shoes into the household. Furthermore, they’ll often arrive on time, even after the usual office hours, as they know the streets of Nashville like the back of their hands.
Clients also shared their appreciation for the company’s array of services, ranging from repairs to maintenance steps, installation, and replacement. We also checked which models their clients had, and we were surprised at how varied both their makes and brands were.
Our only gripe is the company’s pricey rates. They do somewhat make up for this by featuring special offers regularly, but we wish that they would introduce flexible financing options as well.
Courteous, very knowledgeable, honest, and straightforward
“Brandon did our maintenance service. He was courteous, very knowledgeable, honest & straightforward. No surprises added to the service, unlike most other companies.
Definitely, a positive experience so far with Donelson & Brandon (as well as w/last tech who cleaned the system) on their HVAC maintenance plan!”
– Sue R, Google Review
Professional and thorough
“Jeremy Springer came to our house for HVAC maintenance and did a great job. He was very personable, professional, and thorough. We’ve been using their services for a while now, and they never disappoint. Highly recommend!”
– Agata J, Google Review
4. Cumberland Cooling
Services: Repairs, installation, air quality improvements, maintenance
Location: 625 Hart Ln, Unit B
Contact: +1 615-576-0742
Business hours: Monday to Friday: 8:00 AM to 5:00 PM
Cumberland Cooling is a lesser-known heating and air conditioning company, which is a shame, as they offer some of the most affordable prices in Music City.
For starters, their service trips and diagnostic calls are at a flat rate of $129. Furthermore, clients shared that their technicians provided them with a detailed breakdown of costs for their air conditioner repair before proceeding.
Our interviewees also highlighted the efficiency of their technicians, who arrive on site in well-stocked trucks so they don’t have to keep driving back to their office for supplies.
Cumberland Cooling is also an all-around AC company, as they offer services ranging from repairs to installations and maintenance.
What caught our attention, however, was their air quality improvement service, which installs filters and humidifiers to help clients breathe better.
I will never use any other company
“This team is amazing, DJ owned what ended up being a complicated, multi-visit repair.
Provided options and guidance, took time to explain every part of the process, including showing me in real time pressure tests and diagramming my system and the faults with it. They also sourced parts under warranty, saving me a lot of money on possible replacements.
This is the second time I’ve needed to have HVAC work done, and I will never use any other company; they have built a very high level of trust with me, and I cannot recommend them highly enough. No need to look anywhere else, just look at the other review. This team is A+.”
– Richard Purdue, Google Review
Super fair price
“These guys rock, and I will use them for as long as I live here. John Mark came out to my place the first time we used them and took the time to teach me, answer all of my questions, and has always made us feel really appreciated.
He was also sweet enough to show me a trick to help with the dust issue from our vents without charging extra for anything. They always have 5/5 star service. They repaired our ducts and charged a super fair price.
If anything happens, they try to respond as quickly as possible, are honest, genuine, and have all the best qualities in a business!”
– Erika Smitten, Google Review
5. Coolray Heating, Cooling, Plumbing & Electrical
Services: Tune-ups, maintenance, repairs
Location: 1717 Elm Hill Pike, Ste B2
Contact: +1 615-237-1603
Business hours: Open 24 hours
Coolray has been around for over 55 years, and its resume speaks for itself. We reached out to countless previous and regular clients of theirs, and they had nothing but praise for their services, highlighting their effectiveness and seamlessness.
We’ve had interviewees state that their AC units were returned to near-new condition after being repaired by their technicians. They also highlighted how these professionals were able to diagnose the problem quickly and communicated clearly which actions would be taken.
We were also impressed with Coolray’s exclusive warranties that cover multiple parts and repairs after the initial service. Clients also praised their technicians for providing these after-sales services with the utmost professionalism and efficiency.
Of course, services from an esteemed company like this are expected to be more expensive than those of its competitors. However, we appreciate that they offer flexible financing options, including the option to pay in increments via personal checks and major credit cards.
Took great care
“Great company! Fast response time, knowledgeable and communicative throughout the whole process, friendly technicians, very clean, and took great care while working in my home—overall, an excellent experience.
I would absolutely use them again in the future and recommend their services to anyone in need of them.”
– Bobby Zuber, Google Review
Knowledgeable and professional
“Coolray consultant Ray is knowledgeable and professional. Explained all options and pricing to our satisfaction, so we were able to make an informed decision. The ten-year warranty offered was a selling point, too.
Recommend Coolray and Ray.
Addendum: Andrew and Jesse did a great job with our new AC installation. Very happy.”
– Gayle Troccoli, Google Review
