Lin NormanIt may not seem like it, but Nashville’s weather can get ridiculously cold at times, especially during winter. When this happens, you don’t want your water heater failing on you or freezing your behind—trust me, I’m speaking from experience.
Fortunately, Music City’s most reputable appliance and water heater repair companies are plentiful and just a phone call away. However, I couldn’t call a random number on Google’s results page, so I had to consult my team to get the best possible respondents!
So, if you’re planning on getting your water heater repaired, or you’re simply looking to keep it in good condition, we’ve got you covered. Check out some of our top prospects for Nashville’s best water heater repair companies and why we trust them!
What is the average cost of water heater repairs in Nashville?
Water heater repairs in Nashville cost around $1,200 to $1,900, depending on the type (electric, gas, tank, tankless), the complexity of the repair, and the company’s labour costs.
1. Hiller Plumbing, Heating, Cooling & Electrical
Services: Pipe upgrades, relining, and replacements, water heater installations, and repairs
Location: 915 Murfreesboro Pike
Contact: +1 615-358-9132
Business hours: Open 24 hours
Hiller was a no-brainer inclusion, with its 35+ years of experience and overwhelmingly positive reputation among Nashville homeowners. It also helped that they have multiple branches across the states, further cementing their legitimacy.
One of the things highlighted during our interviews with their clients was the company’s responsiveness. We had countless respondents who stated that their needs were addressed even after business hours and that the dispatched technicians remained positive.
We also heard praise for their workers’ efficiency, particularly their quick turnaround time. For instance, they can provide solutions immediately after diagnosing the issue and even provide tips on how to avoid the same problem moving forward.
Furthermore, we’re impressed that they can work on all types of heaters, both gas and electric. From previous clients, we’ve seen that they also cater to a wide array of brands and models.
The only downside here is the expensive rates. Fortunately, they’re offset by the regular promotions held every year and their flexible financing offers.
Positive attitude and total professionalism
“We had a gas leak at our hot water heater and needed urgent help. Hiller responded quickly and sent out Jesse Mountain, who arrived fast and came ready to solve the problem.
Even though it was late in the evening and clearly the end of a long day for him, Jesse showed up with a positive attitude and total professionalism.
He mentioned he’s been averaging over 65 hours a week lately, but you’d never know it by the way he worked—focused, patient, and meticulous.
He treated our home like it was his own, taking the time to walk us through the issue, explain the repair process clearly, and make sure everything was done safely and correctly. No shortcuts. Just honest, high-quality work from someone who clearly takes pride in what he does.
Hiller is lucky to have someone like Jesse on their team. We couldn’t be more grateful for the service and would gladly welcome him back for any future work.”
Justin Oliver, Google Review
Excellent technician!
“Excellent work, and they stand behind their warranty! Great communication with the office staff and the installer! James Raper is an excellent technician! We called late on Monday.
They were there at 1:15 pm on Tuesday, and he replaced the water heater. Thank you!
Hiller provides heat, a/c, plumbing and electrical!”
Janice Walters, Google Review
2. Hoffman Brothers
Company logo here
Services: Plumbing, air conditioning, tankless water heater installation, maintenance, repairs
Location: 45 Willow St.
Contact: +1 615-515-3031
Business hours: Open 24 hours
Hoffman Brothers caught our attention because of their high success rates. Our interviewees encountered different issues, but from what we’ve gathered, they were all solved by the sent technicians.
Some of our respondents even shared their fondness for the technicians, stating how courteous they were before, during, and after the service. They also appreciated the constant updates they received throughout the water heater repair service.
One of the things we like about Hoffman Brothers is that their 24/7 availability is just as advertised. For instance, clients who had emergencies in the middle of the night told us how they were given a technician in under an hour.
The company doesn’t fall short on water heater-related services such as installation, maintenance steps, and repairs—they even cater to tankless models.
However, premium quality services such as these come at a hefty price tag. It’s a good thing that they offer multiple financing plans.
Wonderful experience
“Cody arrived on time, ready to start work. Michael arrived later, and the two replaced many new light bulbs. They added a secondary panel to provide an outlet for our freezer, so it can be on its own outlet.
They also had to install a separate outlet for our new tankless water heater on Thursday.
Finally, they installed new front garage lights, a whole-house surge protector, and a bedroom dimmer switch.
The two men were courteous, friendly and worked until finished, which was completed earlier than expected.
A wonderful experience. We would look forward to asking Cody and Michael for any future work.”
David Trimble, Google Review
Prompt and extremely knowledgeable
“Turns out their electricians are just as amazing as their plumbers. Bryan was prompt and extremely knowledgeable.
In just a few hours, he installed a new 240V charger for my car and a dedicated outlet for my pending tankless water heater (to be installed by Hoffmann Brothers). Highly recommend. I will absolutely be a repeat customer.”
Matthew Landon, Google Review
3. Donelson Air Service Experts
Services: Replacements, installations, maintenance
Location: 2930 Sidco Dr.
Contact: +1 615-399-1800
Business hours: Open 24 hours
Donelson Air Service Experts is one of the most reputable repair companies in Nashville, offering prompt, reliable service. Previous clients even noted during our interviews that the total time to get a technician to their home is around an hour, including the initial phone call.
The technicians of Donelson were also praised for their professionalism, as they constantly clean up after themselves after repairs. They’re pretty skilled, from what we’ve gathered, as clients shared that they didn’t encounter the same problem with their water heater.
One of the things we like about this company is its expertise across different models, whether gas, electric, or tankless. We’ve also heard from previous clients that they can address issues such as leaking tanks, rumbling noises, discoloured water, etc.
We only wish they were more transparent about their costs. Some clients complained that the customer representative failed to mention additional costs, which they only found out after the service.
PHENOMENAL
“Steven and Corey were PHENOMENAL in getting you exactly what you need. We needed a new water heater and within a week, my household was back in business!”
Ella Junior, Google Review
Communicated really well
“Worked with Matt, who identified some risks with our existing water heater during a bi-annual inspection and worked with me to install a new unit. Matt communicated really well through the process and was straightforward and honest. Great experience.”
Jake Craig, Google Review
4. Maynard Plumbing Heating and Cooling
Services: Water heater repair, installation, maintenance
Location: 1814 State St.
Contact: +1 615-437-5753
Business hours:
- Monday to Friday: 7:00 AM to 5:00 PM
- Saturday and Sunday: 9:00 AM to 5:00 PM
When it comes to years of experience, Maynard Plumbing Heating and Cooling takes the crown with its 85+ years in the industry. Since then, they’ve built quite a reputation in Nashville for their reliable services —not just for water heaters but also for plumbing and electrical work.
Previous and returning clients also told us they chose this company for its comprehensive plans. These consist of regular tune-ups to help maintain water heaters in good condition and prolong their lifespan, without requiring clients to book an appointment.
These also come with perks such as emergency prioritisation, loyalty, and exclusive discounts. The only thing we didn’t particularly like is that clients can be eligible for zero emergency fees only through these plans.
Maynard is also beloved by its clients for its professional, skilled technicians, who always serve with a positive attitude. They also noted how well these professionals explained their heaters’ issues and the steps to fix them.
Professional, honest, and on time
“Maynard Plumbing Heating and Cooling was professional, honest and on time. The technician was knowledgeable and polite, quickly fixed our leak and gave great advice about our water heater. I highly recommend them for any plumbing or HVAC service.”
Bob Todrank, Google Review
10/10
“Eric was fantastic. Showed up quickly and was very efficient! I was able to make it to the Titans game after having a water heater replaced. 10/10 would recommend!”
Leighton Birchard, Google Review
5. Benjamin Franklin Plumbing of Nashville
Services: Installation and repairs, plumbing, and drain services
Location: 207 Century Ct
Contact: +1 615-656-4663
Business hours: Open 24 hours
Benjamin Franklin Plumbing of Nashville was recommended to us for its punctual technicians. We were sceptical at first, but when we saw how many clients reported that a technician arrived at their doorstep in less than an hour, our confidence was cemented.
They also praised their technicians for being determined. We were told that these professionals wouldn’t leave without providing a solution to their problem, even if it would take them several hours.
One of the things we love about this company, however, is its prompt emergency services. Their customer service line is quick to pick up the phone, and they don’t even charge additional emergency fees.
We also appreciated their technicians’ communication skills, which often included updates throughout the repair, including any unexpected additional costs.
The only thing we wish they could add to their services is free consultations, as their fees are already a bit pricey as is. They do somewhat make up for this by offering flexible financing plans.
The job was completed before the allotted time
“Excellent! Brian and his crew arrived on time, in fact, before. They got right to work. The job was completed before the allotted time, answered all of my questions and tested the function of the tankless water heater.
The cleanup of the workspace was perfect. Thanks to these ambassadors of your great company.
JD”
Joseph Diggs, Google Review
Did a great job
“Ryan did a great job servicing our tankless water heater as well as answering my questions. Good, loyal company, definitely one to keep in your contacts!”
Carrie Lunsford, Google Review
